| Q: |
How do I make a reservation?
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| A: |
Click here to contact us to make a reservation request. We will then contact you via phone and/or email to follow-up. We ask that you first check to see if the unit(s) is available for the dates you wish to reserve
(check availability).
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| Q: |
What are your deposit and payment terms?
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| A: |
A 20% advance payment required with reservation. Full prepayment is due 60 days prior to arrival. A $350
damage deposit is required and will be refunded 7 days after departure. A 5% fee is applied to all cancelled
reservations. Cancellations received 60 days prior to arrival will be refunded less 5% cancellation fee. For
cancellations received within 60 days of arrival or after arrival date, payments will be retained. If the space can be
re-rented, a pro-rata refund will be issued. Please click here to visit the "Tour" page where you can click to read our rental terms and rates before making a reservation.
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| Q: |
What is check-in and checkout time?
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| A: |
Check in time is 2:00 p.m. Check out time is 10:00 a.m. No late check out is available because the
cleaners come at 10:00am to get ready for guests arriving at 2:00pm. A charge of $250/hour will applied for all
late check-outs. This fee is rounded up to the hour. For example, a 75 minute late check-out charge would be $500.
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| Q: |
Do you allow pets?
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| A: |
Sorry! As much as we love animals, no pets are allowed - no exceptions. Flea eradication is extremely difficult, costly and time-consuming! Also, future guests may have allergic reactions to the prior presence of your pet.
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| Q: |
What is your smoking policy?
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| A: |
No smoking is allowed in the units. However, we do provide sand filled buckets so you can smoke outside!
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