| Q: |
How do I make a reservation?
|
| A: |
Click <here> to contact us to make
a reservation request. We will then contact you via phone and/or
email to follow-up. We ask that you first check to see if the unit(s)
is available for the dates you wish to reserve (check availability).
|
| Q: |
What are your deposit
and payment terms? |
| A: |
A 20% advance
payment required with reservation. Full prepayment is due 60 days
prior to arrival. A $350 damage deposit is required and will be
refunded 7 days after departure. A 5% fee is applied to all cancelled
reservations. Cancellations received 60 days prior to arrival will
be refunded less 5% cancellation fee. For cancellations received
within 60 days of arrival or after arrival date, payments will be
retained. If the space can be re-rented, a pro-rata refund will
be issued. Please click <
here> to visit the "Tour"
page where you can click to read our rental terms and rates before
making a reservation.
|
| Q: |
What is check-in
and checkout time? |
| A: |
10:00am to get ready for guests arriving at
2:00pm. A charge of $250/hour will applied for all late check-outs.
This fee is rounded up to the hour. For example, a 75 minute late
check-out charge would be $5Check in time is 2:00 p.m. Check out
time is 10:00 a.m. No late check out is available because the cleaners
come at 00.
|
| Q: |
Do you allow pets? |
| A: |
Sorry!
As much as we love animals, no pets are allowed
- no exceptions. Flea eradication is extremely difficult, costly
and time-consuming! Also, future guests may have allergic reactions
to the prior presence of your pet.
|
| Q: |
What is your smoking
policy? |
| A: |
No smoking is allowed
in the units. However, we do provide sand filled buckets so you
can smoke outside!
|
